About us & Our Veterinary Medicine
Premises and Accreditation
petsmagnet.co.uk is registered with the Veterinary Medicines Directorate (VMD)to sell veterinary medicines.
Our premises reference number is 2045318, which can be verified by clicking here .petsmagnet.co.uk is also an accredited member of the AIRS Scheme. AIRS is a voluntary scheme launched by the VMD to facilitate self-regulation by UK based internet retailers and compliance with the Veterinary Medicines Regulations. Our accreditation number is (INSERT ACCREDITATION NUMBER). You can find our accreditation status by clicking here.
You can learn more about the work of the VMD and AIRS by clicking here
Our Team and Our Medicines
Our resident RQP (Responsible Qualified Person) is: Beth Simons (QC37063).
The status of this can be verified on the VMD website by clicking here .
Problems and Complaints
Adverse reactions to medications: In the event of an adverse reaction to any medicine, please report this to the VMD by clicking here. This event should also be recorded with your local vet.
Should you wish to find out more on any of the Medicines on the UK Market, please see the VMD's Product Information Database, by clicking here. Product Complaint: Should the need to complain arise we at petsmagnet.co.uk are here to help. Please reach out to us on the first instance if this is in relation to either an order or a product query and our team will help you as required. Please email us (insert SQP ENQUIRES EMAIL) or call us on (insert phone number) If you have a complaint regarding Veterinary Medicines which you feel that we petsmagnet.co.uk have not answered adequately you can contact the VMD directly for further advice, by clicking here. Please be aware however, that this relates to complaints regarding Veterinary Medicines only.